BSF Smart Farm is committed to absolutely protecting the personal information of website users. We only collect information that is necessary and relevant to the execution of the transaction. We will keep your information for as long as required by law or for any other purpose. In addition, users, members or customers of BSF Smart Farm can access the website and browser without having to provide any personal details. At that time, you are being anonymous and we cannot know who you are until you log in to your personal account.

  1. Purpose and scope of collection

The main data collection on BSF Smart Farm is determined when you want to use the services of the website.

We collect, store and process your information for transaction execution, for future announcements, or to provide services. We do not limit the types of personal information we collect: title, name, gender, date of birth, email, address, phone number, fax, payment details, card payment details or details Bank account.

We will use the information you have provided to process your order, provide the services and information requested through the website and upon your request. Furthermore, we will use such information to manage your account; verify and execute transactions online, audit data downloads from the web; improve site layout and content and tailor it to users; identify visitors to the web, send information including accommodation and service information, if you do not show signs of refusal. If you do not wish to receive any of our marketing communications, you may opt-out at any time.

Online payments will be processed by our International Network agents. You only provide us or the Agent or the website with accurate, non-misleading information and must notify us if there are any changes.

Your order details will be kept by us, but for security reasons we will not publish them directly. However, users can access the information by logging into their account on BSF Smart Farm’s website. Here you will see your order details. You understand and undertake to keep your personal data confidential and not disclose it to third parties. We do not accept any responsibility for the misuse of the password if this is not our fault.

  1. Scope of information use

Customer information is only used in the management and business of the website, as well as provided to the parties associated with the company. We may also use the information we collect to inform customers of other products or services available on BSF Smart Farm or our affiliated companies. In addition, we may contact customers for their reviews, opinions and views on current products and services or potential new products and services that may be offered. debut. The customer’s personal information may be shared with other companies, but only as necessary to fulfill the customer’s request, or to use it for related purposes.

  1. Information storage time

The company has a server system capable of storing customer information for a minimum of 02 years and a maximum of 10 years. During the operation, the company can enhance the ability to store information if necessary.

  1. Means and tools for users to access and correct their personal data.

Users can directly access and edit their personal data through the BSF Smart Farm website by logging in to the account they have registered and correcting their personal information and data.

Login can be done on computers, phones, or other tools that have access to the website.

  1. Committed to protecting customer’s personal information

We only collect personal information to the extent that is appropriate and necessary for our proper commercial purposes. And we maintain appropriate measures to ensure the safety, integrity, accuracy, and confidentiality of the information that users provide. In addition, we also take appropriate steps to ensure that third parties will also keep the information we provide to them secure.

Personal information, private information of users is collected, stored and protected seriously, accurately and confidentially.

We set up separate information collection and storage software and are performed solely by our server system and backup server system.

The confidentiality of personal information, private information of users is absolute and will not be presented to any third party unless requested by a competent State agency.

  1. Mechanism for receiving and settling complaints related to the personal information of customers

Members have the right to submit a complaint about the disclosure of personal information to a third party to the Management Board of the BSF Smart Farm E-commerce Exchange to the Company address or via email.

        Email: info@bsfsmartfarm.com

The company is responsible for taking technical and professional measures to verify the reflected contents.

The processing time for complaints related to customer personal information is 15 days.